Overview of the Excel Tankless Water Heater
The Excel Tankless Water Heater is a modern, energy-efficient solution designed to provide continuous hot water. It is ideal for small spaces like apartments, RVs, and cabins.
Key features include low water pressure startup (only 2 psi required) and vent-free technology, making it a convenient and cost-saving option for various applications.
1.1 Key Features and Benefits
The Excel Tankless Water Heater offers low water pressure startup (only 2 psi required) and vent-free technology, eliminating the need for expensive flues. It operates efficiently with propane, providing continuous hot water while saving energy and reducing costs. Its compact design is perfect for small spaces like apartments, RVs, and boats, ensuring reliable performance and flexibility in installation.
1.2 Design and Compatibility
The Excel Tankless Water Heater features a compact, space-saving design, making it ideal for small apartments, RVs, boats, and campers. It operates on propane and includes a magnetic flow sensor for efficient performance. Designed for upright installation with vent facing upwards, it is not recommended for bathrooms or bedrooms. Its compatibility with low water pressure systems enhances its versatility for various applications.
Installation Requirements and Guidelines
The Excel Tankless Water Heater must be installed upright with the vent facing upwards. It should not be placed in bathrooms or bedrooms for safety reasons.
2.1 Mounting Instructions
The Excel Tankless Water Heater must be mounted upright with the vent facing upwards to ensure proper function and safety. It should not be installed in bathrooms or bedrooms. Designed for indoor or outdoor use, the unit requires minimal space, making it ideal for small apartments, RVs, and cabins. Its compact design allows for easy installation in tight spaces, providing a space-saving solution for hot water needs.
2.2 Venting and Placement Restrictions
The Excel Tankless Water Heater is vent-free, eliminating the need for expensive flues. It can be installed indoors or outdoors, providing flexible placement options. However, it must not be placed near flammable materials or in areas where ignition sources are present. Proper ventilation practices should still be followed to ensure safe operation, even with its vent-free design.
Operation and Usage
The Excel Tankless Water Heater delivers continuous hot water with high energy efficiency. It connects to existing piping for easy point-of-use installation and operation.
3.1 Starting Up the Heater
The Excel Tankless Water Heater starts up at only 2 psi water pressure, thanks to its magnetic flow sensor. It operates on propane gas and requires 2 D-sized alkaline batteries for ignition. Designed for low water pressure environments, it can handle up to 150 psi. The vent-free technology eliminates the need for expensive flues, making it ideal for indoor or outdoor use. Ensure correct battery polarity for proper operation.
3.2 Adjusting Temperature Settings
The Excel Tankless Water Heater allows precise temperature control, with a range of 50°F to 140°F. Designed for single-point use, it delivers consistent hot water at the set temperature. The compact design ensures energy efficiency, while its vent-free technology simplifies installation. Ideal for small spaces like RVs or cabins, it provides reliable performance with minimal maintenance.
Troubleshooting Common Issues
The Excel Tankless Water Heater may face issues like no hot water or ignition problems. The manual provides troubleshooting steps, causes, solutions, and maintenance tips for optimal performance.
4.1 Diagnosing No Hot Water
If the Excel Tankless Water Heater fails to produce hot water, check for common issues like low water pressure, improper installation, or gas supply problems. Ensure the unit is upright and vented correctly. Verify that the gas valve is open and batteries are installed. Refer to the manual for detailed troubleshooting steps to resolve the issue efficiently.
4.2 Fixing Ignition Problems
Ignition issues in the Excel Tankless Water Heater can occur due to low propane levels, faulty electrodes, or improper venting. Ensure the gas valve is fully open and batteries are correctly installed. Check for blockages in the vent system and verify proper airflow. If issues persist, consult the manual for detailed troubleshooting or contact customer support for assistance;
Maintenance and Care
Regular maintenance ensures optimal performance of your Excel Tankless Water Heater. Clean filters, inspect venting, and flush the unit annually to prevent mineral buildup. Always follow manual guidelines for winterizing to avoid freeze damage. This will prolong the heater’s lifespan and maintain efficiency.
5.1 Cleaning the Unit
Cleaning the Excel Tankless Water Heater is essential for maintaining efficiency and preventing damage. Remove any debris or dust from the exterior using a soft cloth and mild detergent. Ensure the venting system is free from obstructions. Regularly inspect and clean the inlet and outlet screens to prevent blockages. Follow the manual’s guidelines for descaling to remove mineral buildup, especially in hard water areas.
5.2 Winterizing Instructions
To winterize the Excel Tankless Water Heater, drain the unit thoroughly to prevent freezing damage. Disconnect the power and water supply, then use compressed air to clear the lines. Insulate exposed pipes and ensure the drain valve is fully open. Store the unit in a protected area if it will be unused for an extended period. Follow the manual for detailed steps to safeguard against freezing temperatures.
Technical Specifications
The Excel Tankless Water Heater operates at 1.6 GPM flow rate, using propane gas for energy. Its compact design measures 11.5W x 16H inches, ideal for small spaces. Vent-free technology eliminates the need for flues, and it supports both indoor and outdoor installations with low water pressure startup capabilities.
6.1 Water Pressure Requirements
The Excel Tankless Water Heater requires a minimum water pressure of 2 psi to operate efficiently. It can handle a maximum pressure of 150 psi, ensuring compatibility with various plumbing systems. This low-pressure startup feature makes it ideal for RVs, cabins, and small homes with limited water pressure, while still providing consistent hot water delivery.
6.2 Energy Efficiency and Savings
The Excel Tankless Water Heater is designed for high energy efficiency, reducing energy consumption by only heating water when needed. Its vent-free technology minimizes heat loss, while the compact design ensures minimal standby heat loss. This results in significant energy savings and lower utility bills, making it an eco-friendly and cost-effective solution for homeowners seeking to reduce their energy footprint.
Safety Precautions
Avoiding freeze damage and ensuring proper ventilation are critical for safe operation. Winterizing the unit prevents freezing, while correct venting avoids gas buildup, ensuring a safe environment for users.
7.1 Avoiding Freeze Damage
Freezing temperatures can damage the Excel Tankless Water Heater’s internal components. To prevent this, drain the unit during winter months if not in use. Insulate exposed pipes and ensure the heater is installed in a frost-free location. Follow the manufacturer’s winterizing instructions to protect against freeze damage and maintain optimal performance year-round.
7.2 Proper Ventilation Practices
Proper ventilation is crucial for safe operation of the Excel Tankless Water Heater. Ensure the unit is installed in a well-ventilated area to prevent gas leaks and moisture buildup. Although it’s vent-free, maintaining airflow helps avoid carbon monoxide issues. Regularly inspect the surrounding space and ensure no obstructions block airflow. Follow manufacturer guidelines for installation and annual inspections to maintain safety and efficiency.
Warranty and Support
The Excel Tankless Water Heater comes with a comprehensive warranty, offering coverage for parts and labor. For assistance, contact customer service at techsupportexcelamerica.com or call toll-free: (888) 254 4818.
8.1 Manufacturer Warranty Details
The Excel Tankless Water Heater is backed by a manufacturer warranty that covers parts and labor for a specified period. The warranty ensures protection against defects in materials and workmanship, providing peace of mind for users. Terms and conditions are outlined in the owners manual, which is available for download online. Proper installation and maintenance are required to maintain warranty validity.
8.2 Contacting Customer Service
For assistance with your Excel Tankless Water Heater, contact customer service via their official website at techsupportexcelamerica.com or call toll-free at (888) 254 4818. Their office is located at 6010 NW 99th Ave, Unit 107, Doral, Florida 33178. Representatives are available to help with inquiries, troubleshooting, and warranty-related matters. Visit their website for additional support resources.
User Manual and Additional Resources
9.1 Downloading the Manual
9.2 Online Troubleshooting Guides
Online troubleshooting guides for the Excel Tankless Water Heater are available on the manufacturer’s website and forums. These guides address common issues like ignition problems, low water pressure, and overheating. Step-by-step solutions and DIY repair tips are provided to help users resolve issues quickly. Additional resources, such as video tutorials, are also accessible to ensure optimal performance and longevity of the unit.
Frequently Asked Questions
Users often ask if the Excel Tankless Water Heater can be installed horizontally or used outdoors. The answers are no and yes, respectively, due to its vent-free design.
10.1 Can the Heater Be Installed Horizontally?
The Excel Tankless Water Heater must be installed upright with the vent facing upwards, as specified in the manual. Horizontal installation is not allowed due to safety and operational requirements. This ensures proper venting and function. However, it can be placed in various locations except bathrooms or bedrooms, making it versatile for RVs, cabins, and small homes. Its vent-free design simplifies installation.
10.2 Is the Heater Suitable for Outdoor Use?
The Excel Tankless Water Heater is suitable for outdoor use due to its vent-free technology. It can be installed in outdoor locations, but it must be protected from direct weather exposure and freezing temperatures. Proper installation and precautions are necessary to ensure safe and efficient operation in outdoor settings. Always follow the manufacturer’s guidelines for outdoor use.
