The Alarm.com Doorbell Camera offers enhanced home security with HD video, motion detection, and two-way audio. It integrates seamlessly with the Alarm.com platform for remote monitoring and alerts.
1.1 Overview of the Alarm.com Doorbell Camera
The Alarm.com Doorbell Camera combines HD video, motion detection, and two-way audio for comprehensive security monitoring. Designed for durability, it features a weather-resistant build and wire-free installation. The camera integrates seamlessly with the Alarm.com platform, offering real-time notifications and remote access via the app. With night vision and customizable alerts, it enhances home security and convenience. Compatible with both battery and wired power options, it ensures flexible installation for various households.
1.2 Key Features of the Alarm.com Video Doorbell
The Alarm.com Video Doorbell features HD video quality, motion-triggered alerts, and two-way audio communication. It includes night vision, weather resistance, and customizable motion zones. The device supports both battery and wired power options, ensuring flexibility. With seamless integration into the Alarm.com ecosystem, it offers remote access, video recording, and smart notifications. Enhanced security features like video analytics and tamper detection add layers of protection, making it a robust solution for home surveillance and monitoring.
Installation of the Alarm.com Doorbell
Install the Alarm.com Doorbell by charging the battery, mounting the camera, and connecting wires to the power module. Ensure proper transformer voltage and avoid direct sunlight exposure.
2.1 Pre-Installation Checklist
Before installing the Alarm.com Doorbell, ensure a compatible transformer with 16VAC and 10VA. Verify internet connectivity and Wi-Fi router accessibility. Check for a mechanical or digital chime compatibility and ensure Video Analytics service is enabled. Charge the battery fully, taking about 7 hours. Gather necessary tools and accessories, including wall screws and wire connectors. Ensure the device is enrolled in your Alarm.com account with the correct service package.
2.2 Step-by-Step Installation Instructions
Begin by turning off power at the transformer. Mount the bracket to the wall using screws. Attach the doorbell to the bracket, ensuring secure alignment. Connect the wires to the power module, following the provided connectors. Restore power and check for a blinking LED. Use AP or WPS mode to connect to Wi-Fi. Follow on-screen instructions to complete setup. Ensure proper wire connections and verify device functionality post-installation.
2.3 Mounting the Doorbell Camera
Mount the doorbell camera to the bracket by sliding the top of the device downward and pushing it firmly toward the wall. Ensure the wires are securely threaded through the bracket and connected properly. Check that the camera is level and aligned correctly. Use the provided screws or adhesive to secure the bracket to the wall. Verify the connection is tight to prevent any movement or loose connections during operation.
2.4 Connecting Wires and Power Module
Connect the wires to the power module, ensuring they are securely attached using the provided connectors. Turn off power at the transformer before starting. Locate the chime box, remove the cover, and connect the wires to the module. Use a crimp tool to secure connections. Mount the module near the chime box using adhesive. Replace the chime cover and restore power. Test the setup to ensure proper functionality and no buzzing or humming sounds from the chime.
Doorbell Camera Hardware
The Alarm.com Doorbell Camera includes a high-resolution camera, PIR motion sensor, and mounting bracket. It attaches securely to the bracket for optimal placement and viewing angles.
3.1 Overview of the Doorbell Camera Components
The Alarm.com Doorbell Camera components include a high-resolution camera with night vision, a PIR motion sensor for detecting movement, a rechargeable battery, and a mounting bracket. The camera features two-way audio for communication, while the mounting bracket allows for flexible installation on various surfaces. Additional components may include a power module and wiring connectors for hardwired setups, ensuring reliable power supply and connectivity.
3.2 Attaching the Doorbell Camera to the Mounting Bracket
To attach the Alarm.com Doorbell Camera to the mounting bracket, slide the top of the camera downward onto the bracket. Ensure it aligns properly and clicks into place. Gently push the front of the camera toward the wall to secure it. Check the alignment to ensure the camera’s field of view is optimal. Once attached, the camera should be firmly seated and flush against the wall for proper installation and functionality.
Connecting the Alarm.com Doorbell to Wi-Fi
The Alarm.com Doorbell supports AP Mode and WPS Mode for Wi-Fi setup. In AP Mode, connect to the device’s SSID (ADC-VDB770_XX:YY:ZZ) and follow on-screen instructions at http://vdb770install or 192.168.1.1. A solid green LED confirms the connection.
4.1 AP Mode Connection
To connect the Alarm.com Doorbell in AP Mode, open your device’s Wi-Fi settings and select the SSID “ADC-VDB770_XX:YY:ZZ.” Once connected, launch a web browser and navigate to http://vdb770install or 192.168.1.1. Follow the on-screen instructions to configure the Wi-Fi settings and link the doorbell to your network. The LED will turn solid green when the connection is successful.
4.2 WPS Mode Setup
For WPS Mode, press and hold the doorbell button until the LED blinks blue. Activate WPS on your router. The connection will complete when the LED turns solid green. Ensure your router supports WPS and is in proximity to the doorbell for a successful setup. If unsuccessful, retry the process or use AP Mode as an alternative connection method.
4.3 Troubleshooting Wi-Fi Connectivity Issues
If the doorbell fails to connect to Wi-Fi, check the network signal strength and ensure the router is functioning properly. Restart the doorbell and router, then attempt connection again. If the LED turns solid red, press and hold the doorbell button until it alternates green and red, then retry setup. For persistent issues, perform a factory reset or ensure the device is enrolled correctly in your Alarm.com account.
Troubleshooting Common Issues
Identify and resolve common problems like connectivity issues, motion detection malfunctions, or power outages. Check LED status, network connections, and ensure proper device enrollment for optimal performance.
5.1 LED Status Indicators and Their Meanings
The LED on the Alarm.com Doorbell provides visual feedback for system status. A solid green LED indicates a successful Wi-Fi connection, while a solid red LED signals a power or connectivity issue. Blinking patterns also provide clues: slow blinking green indicates charging, fast blinking green shows booting, and alternating red and green signals a factory reset. Understanding these indicators helps diagnose and resolve common issues efficiently.
5.2 Factory Resetting the Doorbell
To factory reset the Alarm.com Doorbell, press and hold the doorbell button until the LED starts blinking red and green (approximately 75 seconds). This restores the device to its default settings. Note that if the doorbell was previously connected to an Alarm.com account, it must be removed from the account before reinstallation. The reset process ensures a clean setup for new installations or troubleshooting persistent issues. Always confirm the LED status after the reset to ensure proper functionality.
5.3 Resolving Power and Connectivity Problems
If the Alarm.com Doorbell experiences power or connectivity issues, ensure the transformer meets the required 16 VAC and 10 VA specifications. Check wiring connections for integrity and verify that the power module is correctly installed. For connectivity, restart the router or reset the doorbell by holding the button until the LED blinks red and green. Ensure the device is enrolled in the correct service package with Video Analytics and Doorbell Camera add-ons enabled. If issues persist, consult the troubleshooting guide or contact support for assistance.
Power Management
The Alarm.com Doorbell requires a 5V/1.5A USB charger for battery charging, taking approximately 7 hours for a full charge. The LED turns solid orange while charging.
6.1 Charging the Battery
To charge the Alarm.com Doorbell battery, use the provided 5V/1.5A USB charger. Connect the charging cable to the doorbell and plug the charger into a power outlet. The charging LED, located on the battery pack, will display a solid orange light. Once fully charged, the LED will turn green. Charging typically takes about 7 hours. Ensure the battery is fully charged before installing or using the doorbell.
6.2 Installing the Power Module
Install the power module by first turning off the power at the breaker. Open the chime box and note the wire connections. Connect the existing wires to the module using the provided connectors. Secure the module to the chime box with adhesive or screws. Restore power and ensure the module is functioning correctly. This step is crucial for proper doorbell operation and prevents buzzing or humming sounds, ensuring reliable power supply to the Alarm.com Doorbell.
Adding the Doorbell to Your Alarm.com Account
Select the Video Doorbell from the device list or enter its MAC address to begin enrollment. Follow on-screen instructions to complete the setup and integrate it with your account.
7.1 Enrolling the Doorbell Camera
To enroll the doorbell camera, open the Alarm.com app or website and navigate to the devices section. Select “Add Device” and choose “Doorbell Camera” from the list. Enter the MAC address located on the reference card or scan the QR code. Follow the on-screen instructions to complete the enrollment process. Ensure your account has the required service package with Video Analytics and Doorbell Cameras add-on enabled for proper functionality. This step integrates the camera into your security system, enabling real-time monitoring and alerts. For assistance, refer to the provided installation guide or contact support.
7.2 Verifying Device Connection
After enrolling the doorbell camera, verify the connection by checking the LED status. A solid green LED indicates successful Wi-Fi connectivity. Open the Alarm.com app or website to ensure the device appears in your list of connected devices. If the LED is red or blinking, restart the device and check your internet connection. For further assistance, refer to the troubleshooting section or contact Alarm.com support to resolve any connectivity issues promptly and ensure optimal performance of your doorbell camera.
Additional Resources
Access instructional videos, user guides, and FAQs on the Alarm.com website for detailed setup and troubleshooting assistance. Visit alarm.com for comprehensive support resources.
